Long Distance Rates

General Rate and Service Terms

1. Calls that begin in one rate period and terminate in another will be billed for the entire call duration at the rate applicable at the commence-ment of the call.
2. The duration of each call for billing purposes will be rounded off to the nearest higher billing increment. All services are billed in whole minute increments.
3. Any rate application that results in a charge expressed in fractional cents will be rounded up to the nearest whole cent.
4. If a fixed monthly service charge applies to a plan that has both intrastate, interstate, and international traffic eligibility, the fixed charge will be deemed to be interstate for purposes of assessing a single fixed charge.
5. Monthly fees are billed in advance. Service fees will be prorated for service periods that are less than a full month’s billing cycle. For purposes of determining prorated amount, each month is assumed to have thirty (30) days.
6. Unless otherwise indicated, all usage variable charges will be billed in the following billing cycle.
7. State, federal, sales and all other applicable taxes apply to all calls.
8. The Company does not charge other surcharges and fixed fees beyond those indicated in the rate schedules shown.
9. Rates and terms subject to change.

Domestic Calling – Direct Dial and Calling Card

Direct Dial Calling
1. Direct dial calling services are available on interstate, interLATA and intraLATA calls or on interstate and interLATA calls only. Service is not available solely on intraLATA / home region toll calling.
2. Customers will be advised if their selection of toll and interLATA toll providers create a conflict with the Company’s routing system.
3. Local exchange carrier primary interexchange carrier charges may apply for change in underlying carrier. The company may, as part of a generally available promotion, waive or reduce such charges on behalf of its new customers.Rates for International calls are found under “international calling”

Calling Card
1. Calling cards are the property of the Company and must be destroyed or returned to the company upon request.
2. Customers are responsible to the extent limited by law for any charges billed to a lost or stolen card.
3. The Company reserves the right to disable cards suspected of fraudulent charge activity.
4. Cards are issued with international calling capability disabled. This ability can be activated upon request however customers so requesting such activation do so with the understanding that they remain responsible for higher rates charged to these locations.
5. The ability of callers to complete calls is contingent upon proper routing by the originating end user location and serving telephone company. The Company cannot guarantee completion of such calls from all locations.
6. The payphone surcharge will apply on calls originated from lines with a “payphone designation” that deems them eligible for the assessment of dial around compensation.
7. Operator surcharges apply to calls completed with the assistance of a live or recorded operator service.

International calling card rates are shown under “International Calling”

Domestic Direct Dial Calling

Toll Free Services
1. Toll-free numbers may be assigned randomly or from a list of available numbers provided by the Company. The Company makes no warranties about the availability or use of a number by prior or future owners of a toll-free number.
2. The Company will attempt to honor requests for specific number(s) but assignment and availability of such numbers is not guaranteed. Company reserves the right to limit the number of number-assignment requests.
3. Release of a Customer toll-free number to another provider is contingent on payment of any current outstanding charges owed to the Company and accurate completion by the receiving carrier of Responsible Organization transfer forms.
4. In the event of a dispute between Customers regarding the ownership of a toll-free number, the Company reserves the right to determine ownership based on previously provided application material, however, in the event that the Company determines that ownership is unclear it will in no way be held liable for such ownership determination.
5. The Customer is responsible for payment of misdialed calls to the Customer’s toll-free number.
6. Non-recurring charges apply per order placed.
7. The ability of callers to complete calls is contingent upon proper routing by the originating end user location and serving telephone company. The Company cannot guarantee completion of such calls from all locations.
8. The Company reserves the right to waive non-recurring charges for those customers who commit to a one year term or have usage billing within three-months of service totaling $25 per month or more.
9. Toll-free numbers cannot terminate in international locations, other toll-free numbers, or numbers prefixed with 700, 900, or 500 NPA. The Company reserves the right to refuse termination of toll-free services outside its designated operating territory. Toll-free Services

Toll-free number service
Non-recurring Installation Charge: $10.00-Per Order
Monthly Recurring Charge: $2.50 Monthly

800 PIN Service
Order Charge : $10.00, per order, includes one PIN assignment
Additional PIN: $3.00
Applies per additional PIN placed on an order.

International Services (Direct Dial and Calling Card)

International Calling
1. The Company does not knowingly bill for unanswered calls however in some instances, equipment in foreign countries may give false or unreadable call answer supervision. Calls in excess of 60-seconds in length will be presumed answered.
2. Rates shown include additional charges for special service terminations. These termination rates are revised frequently; the company reserves the right assess special services surcharges as a separately identified line item on the bill should the assessment of those charges warrant it doing so.

Click Here for The International Calling Rates PDF File